Microsoft/Xbox POS support

We provide 360 degree support at the point of sale for our long-standing customer Microsoft.

Success story

Customer:
Microsoft Österreich GmbH

Area:
POS services

Facts

Our POS team looks after publicity, supporting and promoting recommendations and sales for the Microsoft product groups Office; Office Mac, Surface, hardware, Windows phone and Xbox.

Execution

Sales promotion

  • Carrying out product demonstrations for all Microsoft product group for sales personnel and end consumers
  • Carrying out sales talks about all Microsoft product groups for end consumers

Sales training and commitment

  • Carrying out regular product training for all Microsoft product groups with sales personnel
  • Sales personnel enthusiasm for Microsoft products to achieve increased recommendation rates in sales talks
  • Enhancing awareness with sales personnel using the Microsoft Online learning platform microsoft.expertzone.at and other training documents & tools provided by Microsoft.

Field merchandising

  • Guaranteeing programme and campaign execution in the defined retail stores.
  • Field merchandising within the Microsoft product group

Further training/self-study

  • Promoters continuously study with the goal of building up as much comprehensive knowledge as possible about Microsoft product groups

Event promotion/roadshows/shopping centre tours

  • Carrying out special promotions for product launches and at events
  • Shopping centre tours and roadshows to present the complete Microsoft product range

POS furniture

  • Designing and building POS furniture and systems to optimally present the products.

Result

  • Direct and permanent support of the most important retail channels, assisting sales representatives
  • Successful product launches for Windows 8, Microsoft Surface & Windows 10
  • Sales promotion for the products
  • Microsoft specialists are available for enquiries and problems from customers and staff.